Customer Feedback Survey
    Select the appropriate boxes using the code below to indicate the level of satisfaction of service
    ​ provided and where improvement is desired for each of the topics:

    SERVICE

    1. ​Initial Contact with Hanley Controls (Clonmel) Ltd:
    2. ​Good turn around on Quotes:
    3. ​Order Processing:
    4. Late Delivery advised:
    5. After Sales Service:
    6. Response to queries:

    DELIVERY

    ​1. Quality of delivery: (Delivery Docket supplied and legible)
    2. ​Quality of packaging (Overall):
    3. ​(Please detail any areas where you think there might be room for improvement)
    4. ​Any information required by customer.

    MARKETING

    Where did you hear about Hanley Controls Clonmel Ltd? Select all that apply.
    ​Do you have any comments on how we can improve our website?
    Thank you for telling us your experience with Hanley Controls.  Your feedback is very valuable to us and will help us serve our customers better.
                                                       
Procedure: D.P.5  (Corrective/Preventative Action)
Document: App. 3  Customer Satisfaction Survey  
Issued: 02-02-04     Re-Issued: 12/02/2016     Rev: 3